A new website to get your implants to you faster
Like everyone, we hate it when getting the tools for an experiment turns into weeks of back and forth. You know the routine. You email for a price, wait, get a vague answer, ask a follow-up, wait again. By the time you have everything you need to start, your funders or supervisors already ask for the conclusions of your study.
So from the start, we tried to do the
opposite. Transparent processes, as little friction as we could manage.
That's why we made our prices public early
on, which, is still the exception rather than the rule in this field. We added
an instant quotation system soon after. Use it like a web shop and get a PDF
quote in your inbox within a few minutes.
Hidden prices and "let's hop on a
call" conversations would have let us charge the big, well-funded labs
more, the ones who can clearly afford it. We gave that up on purpose. Making
precision machined microdrives isn't cheap, and it means we can't sit on a huge
inventory at all times. When ordering feels as easy as buying on Amazon, it's
natural to expect everything to ship the same day. We're almost there. But
extra manufacturing care and quality control sometimes add a few days beyond
your usual Prime turnaround. More so when the package is heading overseas.
We decided it's worth it anyway. And rather
than just accept the rough edges, we smoothed out the whole
decision-and-ordering process with a few new features and some tuning of the
old ones.
What’s new?
Plan your experimental needs
A planner that works out roughly how many
implants you'll need to run your experiments. Handy if you're just getting
started and want a feel for the scale. It’s a first version – let us know if it
is useful and where we can improve it!
Implants and microdrives usually get treated as a small line item next to silicon probes on an already tight budget. We wanted to make the real budget picture obvious, including the payoff from reusing your probes instead of buying fresh ones every time. Drop in the price of your probes and the planner shows you what reuse actually saves you.
Edit, update, and share your quotes easily
We streamlined quote creation so you're not
stuck waiting on us to change a detail.
Every quote now comes with a re-order code.
Want to modify something? Enter the code and update the parts you want. No
email thread required.
There's a separate password to protect your personal data. Enter it and the quote pre-fills the same billing and shipping details, which is useful for reordering yourself or sharing within your lab. Leave it out and only the products get recreated, nothing personal attached.
Got a quote in EUR but need USD? Rather pay
by credit card than raise a purchase order? Enter the code, switch those, and
you get an updated quote back.
Faster processing of credit card orders
For credit card orders, quotes now include
a secure payment link right inside them. No more waiting on a separate email
before you can pay.
Feedback desired!
As always, we appreciate your feedback! Found
something that is odd or could be improved?
